Shipping policy
WE Store – 7 Days Shipping Policy
At WE Store, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully to understand how we handle order processing and delivery.
1. Shipping Timeframe
All orders are processed and shipped within 7 business days from the date of order confirmation. Delivery timelines may vary depending on your location and external factors such as courier delays or public holidays.
2. Order Processing
- Orders are processed within 1–3 business days.
- Once shipped, you will receive a confirmation message with tracking details (if available).
3. Delivery Time
- Estimated delivery time: 3–7 business days after dispatch.
- Remote or rural areas may require additional time.
4. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- WE Store may offer free shipping on selected products or promotional offers.
5. Delays & Exceptions
While we strive to meet our delivery commitments, delays may occur due to:
- High order volume
- Weather conditions
- Courier service disruptions
WE Store is not responsible for delays caused by third-party logistics partners, but we will assist you in tracking your order.
6. Incorrect Address
Customers are responsible for providing accurate shipping details. WE Store is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Order Tracking
If tracking is available, you will receive a tracking link once your order is dispatched. You can use it to monitor your shipment status.
8. Contact Us
If you have any questions about your order or shipping, please contact our support team. We’re here to help!